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  2. My Account, Orders and Payment

My Account, Orders and Payment

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  • How does your 2020 Christmas Promotion Work?
  • How do I set up an account?
  • Is it necessary to set up an account to make a purchase?
  • Can I see my purchase history?
  • How can I get my account and associated data deleted?
  • I made a mistake in my order, what should I do?
  • I'm not sure my order went through, how can I find out?
  • My order has arrived and it's damaged
  • How can I cancel my order?
  • How do I get access to my free digital book?
  • What is your returns policy?
  • Will there be a receipt or invoice in the parcel?
  • How can I use my Student Discount?
  • Refer a Friend Program
  • Where do I enter discount codes?
  • I'm trying to pay and I'm seeing 'Do Not Honour,' help!
  • Why is there an international charge associated to my payment on your site?
  • What payment methods do you accept?
  • Is your site and payment secure?
  • I would like to make a complaint, who can I talk to?
Email us:
help@thebookofeveryone.com

Due to the volume of enquiries we are currently experiencing we are unable to answer the phone at the moment.

However, via email we will do everything possible to help you get the support you need.

We strive to answer tickets within 72 hours Monday - Friday.

Call us:
UK: +44 1355 209642
US: +1 855 218 8550
AUS: +61 8 6117 2948