F.A.Q
The Gift Generator
- What is the Gift Generator?
- How do I make a gift using the Gift Generator?
- What gifts can you create using the Gift Generator?
- Can I add a photo to the Gift Generator?
- Can I save my gift design and finish editing it later?
- How do I preview my gift?
The Book of Everyone
- 100% satisfaction or your money back guarantee!*
- What is The Book of Everyone?
- Is this the perfect gift?
- What are the different types of books?
- What is the Beano Special Editon of Wise(ish) Words?
- What is the look and feel of the different printed finishes?
The Map of Everyone
- What is The Map of Everyone?
- Is this the perfect gift?
- How do I make a map?
- How do I zoom?
- How do I position my map?
- What can I do with the markers?
The Video of Everyone
- What is The Video of Everyone?
- How do I make a Video Celebration?
- How much does the Video of Everyone celebration cost?
- I can't find my Video Celebration?
- How many people can participate in sending a video message?
- How many videos can I upload?
Augmented Reality Video Messages
- What is an Augmented Reality Video Message?
- How do I record an AR video Message?
- Is there a size and limit to videos I can upload
- Do I need to add videos before you print my book?
- How long have I got to add the videos?
- Can I invite others to leave video messages?
Delivery Information
- Delivery during COVID-19
- How can I contact you?
- 🚀 Free budget shipping on all deliveries to the UK when you spend over £30 in our shop* 🚀
- 🚀 Free budget shipping on all deliveries to the USA when you spend over $50 in our shop* 🚀
- 🚀 Free budget shipping on all deliveries to Australia when you spend over $70 in our shop* 🚀
- Where do you deliver to?
My Account, Orders and Payment
- How do I set up an account?
- Is it necessary to set up an account to make a purchase?
- Can I see my purchase history?
- How can I get my account and associated data deleted?
- I made a mistake in my order, what should I do?
- I'm not sure my order went through, how can I find out?