F.A.Q
The Book of Everyone
- What is The Book of Everyone?
- Is this the perfect gift?
- What are the different types of books?
- How do I make a book?
- Can I have the age on the cover?
- Why is the age in the book showing their age today and not next birthday?
The Map of Everyone
- What is The Map of Everyone?
- Is this the perfect gift?
- How do I make a map?
- How do I zoom?
- How do I position my map?
- What can I do with the markers?
The Video of Everyone
- What is The Video of Everyone?
- How do I make a Video Celebration?
- How much does the Video of Everyone celebration cost?
- I can't find my Video Celebration?
- How many people can participate in sending a video message?
- How many videos can I upload?
Augmented Reality Video Messages
- What is an Augmented Reality Video Message?
- How do I record an AR video Message?
- Is there a size and limit to videos I can upload
- Do I need to add videos before you print my book?
- How long have I got to add the videos?
- Can I invite others to leave video messages?
Delivery Information
- Delivery during COVID-19
- How can I contact you?
- Where do you deliver to?
- Where are the items made and sent from?
- What are your delivery options, times and costs for BOOKS?
- What are your delivery options, times and costs for MAPS?
My Account, Orders and Payment
- How does your 2020 Christmas Promotion Work?
- How do I set up an account?
- Is it necessary to set up an account to make a purchase?
- Can I see my purchase history?
- How can I get my account and associated data deleted?
- I made a mistake in my order, what should I do?